TDF II Hauling & Plowing
Local Hauling & Relocation Specialist
Frequently Asked Questions
Table of Contents
Why do I need to be clear about what I am putting in the
trailer …?
Why do I have to make sure that the load is “sitting”
properly in the trailer …?
I called TDF II and had to leave a message…?
Why can’t I pick-up, drop off, or move the trailer …?
What is your contact information…?
How do I rent a trailer…?
Give us a call anytime to discuss your needs. We are usually able to provide a trailer with 24 hours notice. We will want to know what you are putting in the trailer, where the trailer needs to be delivered; where the trailer needs to be positioned and how long you will need it for.
Why do I need to be clear about what I am putting in the trailer …?
It is important for us to know what you want hauled away so that we can provide the correct size trailer. If you are disposing of standard household items all of our trailers can be used for this. If you are disposing of shingles or concrete we need to provide trailers that can hold that weight. If a trailer is not loaded correctly it can break and/or cause damage to one of our trucks or the general public while moving. This is a liability for us and you.
I called TDF II Hauling and had to leave a message?
We have made every effort to make ourselves available to our
customers in a timely manner. Our system
uses state of the art cell phones and voice mail as opposed to answering
machines. Unfortunately that means we
can be the victims of delayed or lost calls and messages because of cellular
technology. We do our very best to
answer all our calls and/or return all our calls the same day. There are times that we may have to call
into the evening or the following day.
If you have to leave a message, you should leave a day and evening
telephone number. We will be respectful
calling you back and not call before
Why can’t I pick-up, drop off, or move one of your trailers …?
We make it look easy when pulling up and backing in a trailer EXACTLY where you or your contactor wants it. This has taken us years to perfect. While we carry automobile, worker’s compensation, and general liability insurance, we do not insure you. Some of our trailers need to be pulled by larger trucks that require a CDL driver’s license. We make sure before we leave any job site that the trailers are properly loaded and covered to ensure the safety of our people, equipment and the general public. Most standard homeowner pick-up trucks could be damaged. There are also special “truck routes” and laws, such as the “Frost Law” that we are required to follow.
What is your contact information …?
Tom FitzGerald, Owner
TDF II Hauling & Plowing
809
Telephone: 734-994-3484
Email: info@tdf2hauling.com
Web Site: www.tdf2hauling.com
Last revised: December 16, 2005